|at Oxford Computer Consultants (view profile)|
|Date Posted||23rd September 2016|
We have a number of highly successful products which we sell into the Public Sector. These products help Local Authorities to manage their contracts, commissioning, finance and quality monitoring.
We currently have a vacancy for a Software product Implementation Manager. We are looking for a graduate (2+ years) with a strong technical background (e.g. development or support), has customer facing experience and is looking for a role managing the delivery of our products to our customers.
The role involves the following:
Each implementation involves dealing with several individuals from different
organisations all working towards tight deadlines.
Training and Configuration
The product supports a set of complex business processes. This involves the ability to quickly learn our product and to configure it to meet the customer’s needs and demonstrate it back to the customer.
Running scripts and processes to extract and migrate customer data into databases. This is a highly iterative process during which we need to guide the customer through migration and testing of their data.
Applicants must have the ability to handle a complex product / domain and the ability to manage projects and customers.
Successful applicants will have a good academic background and a 2.1 degree in a relevant subject.
Any of the following would be advantageous to your application: experience working in the English social care system or within local government finance, training skills, PRINCE2 qualifications or SQL server skills.
Implementation managers typically manage 3 or 4 customers for a period of 9-24 months and involves travel to customer sites of about 2 days per week. Some planned, out of hours' work is also required. The role is permanent and full time.
Please send your CV with covering letter and salary expectation to:
Tel: 01865 305200